Contact Us

We're here to help

Have a question about your order or our preserved rose arrangements? Reach out — we'd love to hear from you.

📧 Email Us

floragram25@gmail.com

We typically respond within 24 hours.

🕐 Order Issues

If your order arrived damaged or incorrect, please email us within 48 hours of delivery with your order number and clear photos of the item and packaging. We'll make it right.

❌ Cancellations

Need to cancel? Email us within 48 hours of placing your order and we'll process a full refund. After 48 hours, your arrangement enters production and cannot be cancelled.

📦 Where's My Order?

You'll receive a tracking number once your order ships. If you haven't received it or have questions about your delivery, email us with your order number.