Privacy Policy

Last updated: May 2026

At Floragram (floragram.ca), we are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

Understanding Our Online Store Privacy Policy

• Personal information: Name, email address, shipping address, phone number (collected when you place an order or contact us)
• Payment information: Processed securely through Shopify Payments. We do not store your credit card details.
• Usage data: Pages visited, time on site, browser type, collected via cookies and analytics tools

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to customer service inquiries
• To improve our website and product offerings
• To send marketing emails (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Shopify — our e-commerce platform (see Shopify’s Privacy Policy)
• Shipping carriers — Canada Post, UPS, and international carriers to deliver your order
• Legal authorities — if required by law

4. Cookies

We use cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not work correctly.

5. Your Rights

You have the right to access, correct, or delete your personal information. To make a request, contact us at floragram25@gmail.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill orders and comply with legal obligations.

7. Contact Us

Questions about this policy? Email us at floragram25@gmail.com. We are based in Montreal, Quebec, Canada.

 

Data Collection and Usage

 

 

Our online store privacy policy clearly explains how we collect and use your personal information. We gather data only when necessary, such as during account registration or order processing, to provide you with seamless and secure shopping experiences. We are committed to using this data solely to fulfill transactions, improve our services, and communicate important updates, ensuring your information remains confidential and handled responsibly.

 

 

Security Measures in Place

 

 

Protecting your personal data is a top priority under our online store privacy policy. We employ advanced security protocols, including SSL encryption and secure payment gateways, to safeguard your information from unauthorized access and cyber threats. Regular security audits and compliance with industry standards assure that your privacy is maintained throughout your interactions with our online platform.

 

 

Your Rights and Choices

 

 

Our online store privacy policy respects your rights regarding personal data. You have full control over your information, including options to access, update, or delete your data at any time. We also provide clear instructions on opting out of marketing communications. Transparency and empowerment are key principles guiding how we handle your privacy preferences.