Floragram
Shipping Policy
Shipping Policy
At Floragram, we ship our preserved rose arrangements quickly and reliably. Because our roses are preserved — not fresh — they require no refrigeration and travel beautifully. We hold stock in both Canada and the United States and fulfill every order from the warehouse closest to you, so your roses arrive fast and without border delays.
Preserved Rose Shipping Canada: Policies and Procedures
Orders are processed within 1 business day — often the same day. Each arrangement is handcrafted and carefully packaged before shipment.
United States & Canada
- Expedited delivery: 3–5 business days
- Every order ships domestically from our US and Canadian warehouses — no customs fees or cross-border delays
- Free shipping on all US and Canadian orders
International Shipping (Outside the US & Canada)
- We ship to most countries worldwide
- Estimated delivery: 7–21 business days depending on destination
- International shipping rates are calculated at checkout based on destination and package weight
Customs & Duties (International Orders Only)
Orders shipped outside the US and Canada may be subject to customs duties, taxes, or import fees charged by your country’s customs authority. These fees are not included in our product or shipping prices and are the responsibility of the buyer. US and Canadian orders are not subject to customs charges.
Packaging
Every Floragram arrangement is packaged in a protective gift box designed to keep your roses safe during transit.
Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way.
Lost or Damaged Packages
If your order arrives damaged or goes missing in transit, please contact us at floragram25@gmail.com within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
Contact Us
Questions about your shipment? Email us at floragram25@gmail.com and we’ll respond within 24 hours.
Shipping Methods and Delivery Times
Our preserved rose shipping Canada service ensures your delicate flowers are delivered safely and promptly. We use trusted carriers with experience handling fragile items, offering options such as standard and expedited shipping. Delivery times typically range from 3 to 7 business days depending on your location within Canada. All orders are carefully packaged to prevent damage during transit, preserving the beauty and quality of your roses upon arrival.
Shipping Costs and Order Tracking
Shipping fees for preserved rose shipping Canada depend on the order size and destination. We aim to keep costs reasonable while providing excellent service. Once your order ships, you will receive a tracking number to monitor your package in real-time. This transparency helps you stay informed throughout the delivery process, ensuring peace of mind from purchase to arrival.
Returns, Exchanges, and Customer Support
We stand behind the quality of our preserved rose shipping Canada services. If your order arrives damaged or deviates from your expectation, our customer support team is ready to assist with returns or exchanges. We recommend inspecting your delivery immediately and contacting us within the specified timeframe to initiate any claims. Our goal is to ensure your complete satisfaction with every order.